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Software Solutions

Viatek | DUbbo

Our documents and scanning software solutions enable customers to efficiently  streamline the capture and digitisation of documents, saving their businesses time and ensuring records and other critical information is better stored and more readily accessible.

What we see.

Businesses today are flooded with more documentation and data than ever before. Compliance, risk, and red-tape are evolving challenges all businesses face, which has increased the need to be able to onramp all of this documentation and data.

Shifting away from paper and instead digitising documents is necessary to mitigate the inherent inefficiencies in handling paper-based documents and to reduce the difficulties and costs associated with finding and storing them.

We have reduced the typical 11-step scan process with a streamlined 4-step process.

What we do.

Our Viatek SMARTscan solutions streamline the document digitisation process. It has enabled customers to quickly and efficiently onramp documents and data into their businesses, saving time and money. Our solutions ensure the automatic naming and saving of files, in which files are named consistently and saved in the correct location based on the requirements of your business.

Did you know?

The average knowledge worker spends 30% of their workday searching for information.

Our scanning partners.

We partner with three scanning solutions software allowing us to determine the most beneficial solution to suit your business requirements.

My Account

PaperCut

My Account

Kofaz

My Account

Ezescan

How we've helped.

We have helped many different industries with their scanning solutions, with each solution adapted to meet the diverse business needs and processes of our customers.

Industry

Documents

Problem

Outcome

Industry

Legal

Documents

Affadavits
Contracts
Power of attorney
Wills

Problem

Our client was using a Scan-to-Email process for approximately 1300 documents per month, which was taking an estimated time of 43 hours per month.

Outcome

Implementing our recommended streamlined scanning process for legal records saves our client approximately 32 hours per month.

This extra time allows staff to focus on greater value-creation activity, such as new business, client service and debt collection.

Industry

Education

Documents

Student records
Permission forms
Enrolments
Academic results
Special needs

Problem

With a large archive of paper-based records, our client saw the need to digitise due to difficulties in finding files, auditing costs and to reduce the risk to the business. Their Scan-to-Email process (open each scan, name, resave) proved slow and inefficient.

Outcome

With an enabled easy and efficient digitisation process, it encouraged the transfer of paper archive to electronic. The digitisation process significantly reduced time scanning documents, as well as incorporating consistent and accurate file naming and saving across all users, ensuring quick document retrieval and reduced auditing costs. The reduction of paper records also mitigated business risk.

Industry

Real Estate

Documents

Rental applications
Condition reports
Rates notices
Property repairs

Problem

Property Managers were inundated with work and paper documents, with the requirement to digitise each of these documents. The digitisation process was a multi-step Scan-to-Email process that impacted their time to focus on core business activities, such as managing existing properties/landlords, building rent roll.

Outcome

By implementing a streamlined scanning and digitisation process it enabled Property Managers to spend more time focusing on their core business activities inevitably creating more value for the business.

Industry

Financial Services

Documents

Advice documents
Estate planning
Investments
Fax

Problem

All financial records for each client file were being placed in an in-tray for admin staff to digitise. The digitisation process was a slow, multi-step, Scan-to-Email process, where each record was scanned in one at a time and then individually opened, named and resaved. Significant time was being wasted on this process.

Outcome

The solution we provided entailed generated barcoded cover sheets to be placed in front of each client file.

This allowed for multiple records to be scanned together in one pass, with the barcodes used to name and save the document in the correct file location, saving a significant amount of time.