Alternatives to genuine consumables, parts and supplies are available to customers in many locations around the world. Customers have the right to make their choice; however Viatek is not responsible for performance problems or product failures found in its printers that are caused by non- genuine consumables, parts and supplies use.
The cost to repair damage or performance problems that arise as a direct result of using non-genuine consumables, parts and supplies in Viatek’s machines is not covered by the standard warranty, service agreement, parts warranty or consumables warranty.
The use of non-genuine consumables, parts and supplies may void the product warranty or service agreement and the customer is ultimately responsible for reimbursing Viatek for all costs associated with repairing the damage or performance determined to be caused by the use of non-genuine consumables, parts and supplies. If you need further clarification, please contact your local branch.