Traditional PBX systems are increasingly revealing their vulnerabilities, rendering them outdated and precarious for businesses. These traditional on-premises PBX systems, which have long been the backbone of business communication, are now akin to a ticking time bomb. Operating 24/7, they harbour numerous vulnerabilities that pose significant risks to businesses. Yet, many businesses still don’t see the urgency in moving telephony technology to the cloud. It’s time for this to change.
The overlooked Threat of PBX Fraud: One critical aspect often overlooked is PBX fraud. Although security on your IT infrastructure has become critical, on-premise phone systems are wildly ignored. These outdated systems are prime targets for cybercriminals who exploit loopholes to conduct fraudulent activities, resulting in financial losses and reputational damage for businesses.
Access4’s Robust Security Measures: Access4 addresses this pressing concern for businesses by offering robust security measures within their cloud-based telephony systems. By seamlessly migrating to Viatek’s cloud-based telephony solutions, in partnership with Access4, businesses can mitigate the risks associated with outdated infrastructure and protect themselves against PBX fraud and other cyber threats, ensuring uninterrupted service and peace of mind.
Addressing PBX Fraud with Secure Cloud-Hosted Telephony
PBX fraud has long been a pervasive threat in telecommunications, particularly targeting older PBX systems which accumulate vulnerabilities over time, making them prime targets for cybercriminals. Some of the earliest cybercrimes involved exploiting phone systems to sell international calling cards obtained through hacking. As PBX systems age, the risks escalate due to the proliferation of security holes.
By transitioning to cloud-based telephony solutions like Access4’s, businesses can effectively mitigate these risks. We help our clients to detect and prevent potential fraudulent calling activities in real-time, across your entire telephony environment, offering a secure alternative to on-premises PBX systems and safeguarding against PBX fraud while ensuring the integrity of communication networks.
Other reasons why it’s a no-brainer to replace legacy PBX systems with Cloud-hosted Telephony:
● Adapting to Distributed Work: In the current landscape of remote and hybrid work models, the limitations of traditional PBX systems are glaringly evident. As employees increasingly work from home or alternate between office and remote setups, the need for seamless communication becomes paramount. Access4’s cloud-based solutions offer a comprehensive answer to this challenge by supporting businesses to facilitate uninterrupted communication for remote employees. By bridging the gap between office and home environments, we work with Access4 to ensure that teams can collaborate effectively regardless of their location. Whether it’s voice calls, video conferences, or instant messaging, Access4 enables seamless connectivity, fostering productivity and collaboration in distributed work settings.
● Seamless Migration Expertise: Transitioning from legacy PBX systems to cloud-based communication solutions can be a daunting task. We understand the complexities involved and specialise in streamlining migrations for our clients, with the help of Australian-based Unified Communications provider, Access4. Leveraging proven methodologies and extensive experience, our dedicated team ensures a smooth transition to cloud-based systems. From planning and preparation to implementation and post-migration support, we guide our clients every step of the way. Access4’s expertise extends to dedicated porting, ensuring that phone numbers and configurations are seamlessly transferred to the new platform.
● Localised Support: We recognise the importance of personalised and specialised support across not only your IT infrastructure – but your phone technology, too. Especially during critical transitions such as migrating to cloud-based communications. That’s why we chose to partner with Access4, to provide Australian-based, highly specialised telephony support for your business calling requirements. With Access4’s expertise and robust infrastructure, businesses can navigate the migration process seamlessly.
Access4 provides redundancy of network, unmatched security and the visibility you need to run a highly effective cloud-hosted telephony solution. To gain the most from your telephony technology, send us your latest phone bill and we’ll do a complimentary health check for you. We’ll advise you on how best to utilise Access4’s technology to ensure resilience and redundancy.
